Frequently asked questions.

Featured Questions

Our most common questions.

Here are a few answers to our most common questions. If you can’t find what you’re looking for, just give us a call at (833) 366-7243 or Email Us. We’re happy to help

  • professional-packing
    What is Doorage?

    Doorage is a door to door storage provider that brings convenient, affordable, clean and safe storage to consumers utilizing today’s technology. Our mission is to provide these services while supporting breast cancer research and strengthening after school programs for America’s youth.

  • time
    How do I schedule an appointment?

    Simply click here to calculate your container/storage needs, and you will be directed to select an appointment date and time.

  • pickup-basic
    When do I start getting charged? How often and when will I be charged?

    Doorage prorates on a daily basis your first month of storage. Your account is then billed a full month of storage on the first of each following month. For orders that do not involve any promotions or coupons, Doorage requires a minimum of one monthly renewal. Packing or pickup/delivery fees are billed following each appointment. Once all minimum terms of service have been met, you have all of your storage items back, and returned your empty bins to Doorage, you will no longer be charged each month. Please be aware that failure to return empties before the end of the month will result in an additional monthly storage charge.

  • no-store
    So you store everything?

    We store almost everything. Unfortunately, we cannot accept any illegal or controlled substances, weapons, food, perishables, liquids, hazardous materials or living things. Please see our rules of storage.

  • General
  • Pricing
  • Pickup + Delivery
  • Security
  • Packing
  • Other
What is Doorage?

Doorage is a door to door storage provider that brings convenient, affordable, clean and safe storage to consumers utilizing today’s technology. Our mission is to provide these services while supporting breast cancer research and strengthening after school programs for America’s youth.

Why Doorage instead of its competitors?

While our competitors force consumers to select plans involving pre-designated size units, you will be charged for the EXACT volume of storage used, and not be forced into long-term plans. Doorage also offers specialty packing on unique items that otherwise do not fit into our standard containers.

What areas does Doorage cover?

While Doorage is currently serving the Chicago metropolitan area, we are planning on expanding to other nationwide markets in the near future.

So you store everything?

We store almost everything. Unfortunately, we cannot accept any illegal or controlled substances, weapons, food, perishables, liquids, hazardous materials or living things. Please see our rules of storage.

How can I see what I have in storage?

Our user cataloguing interface, DoorLog, gives you complete control to add titles, descriptions, and photographs to the contents of each container, and modify as desired. Simply log into your account to see all your containers in storage.

What if I need more containers or I order too many?

Not a problem. If you need more storage containers, simply log in and create a new order for additional containers and we will get them out to you at your selected time. If you order too many, our pickup team will remove the extra containers from your account and we will refund any charges for the extra containers.

Why Doorage instead of self-storage?

We make it easy for you. We bring you all the packing containers and supplies. We store your items in a secure, climate-controlled warehouse. We deliver your items back to you whenever you want or need them. All this at an incredibly affordable price.