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How to Avoid Moving Company Scams

Whether you’re relocating to a new city or a new state, moving is a stressful experience. In addition to all of the organizing, packing, and planning required, you’re also tasked with finding reliable moving solutions to get all of your belongings from your current home to your new one.

Most people will seek help from a moving company, as there are many movers out there that will try to help make the process easier and less stressful. However, just as there are reputable moving companies, there are also so-called ‘movers’ that try to take advantage of their customers when they are feeling frazzled and overwhelmed with the moving process. While it may be tempting to go for a moving company with prices and offers that are too good to be true, be careful, it could be just that — too good to be true — and you could end up getting scammed.

Moving boxes and containers

At Doorage, we’ve heard far too many stories of people becoming victims to a moving scam. From being overcharged to never getting your items delivered, there are plenty of scam tactics that sketchy moving companies use to take advantage of people. Luckily, we offer reliable door-to-door moving services that will keep your move safe, smooth, and free of any issues. In this blog, we’ll share some tips to help ensure you don’t accidentally get scammed by a shady moving company.

Tips to Avoid Moving Company Scams

With the shuffle of planning, packing, and preparation demanding your full attention, Sketch-ville moving companies will attempt to earn your trust with low pricing and inflated promises of professionalism. However, by following these tips, you can avoid moving scams and find the best moving solutions to meet your needs, timeline, and budget.


Tip #1: Check to See If the Moving Company Has a Website

If you come across an ad from a moving company boasting low prices and professional services, one of the first things you should do is see if they have a website. If you search for the moving company online but cannot find a website, consider it a red flag and a possible moving scam. Reliable, established moving companies will have a website where you can find information about their business, the services they offer, and pricing.


Tip #2: Read Online Reviews

When it comes to looking for the best moving company, online reviews are your best friend. If a moving company doesn’t have a website, chances are you won’t have much luck with finding reputable reviews. When looking at different moving companies and their websites, make sure to spend some time reading the reviews. If a customer ever got scammed, ripped off, or had a terrible experience, there likely will be a review left regarding the situation. Read the bad reviews as well as the good ones to get a better feel for a specific mover and whether or not they can be trusted.

How To Avoid Moving Scams

Tip #3: Verify That the Moving Company Is Legitimate

Thankfully, there are many available resources online that can help you verify whether or not a moving company is legitimate. To start, check to see if the mover is certified by the American Moving & Storage Association. You can also check online directories such as the Better Business Bureau. Additionally, certified moving companies must have a U.S. Department of Transportation (DOT) number, so use this resource to confirm the credentials of movers who claim to be certified.


Tip #4: Don’t Sign an Incomplete Contract

If a moving company asks you to sign a contract that is blank or incomplete with the assurance that the details will be filled out later, be extremely cautious and wary. Moving contracts should spell out all of the details of the transaction from the beginning, including a guaranteed price, delivery date, and other important information. The contract should clearly state that there are no additional costs or specific circumstances in which additional charges may be incurred. If you have questions about any parts of the contract or feel uncomfortable with certain sections, make sure to ask questions and get them addressed sooner rather than later. If the movers respond with answers that are less than satisfactory, this is a red flag and you should continue your search.

Avoid Moving Company Scams

Tip #5: Avoid Paying Cash

While most people use their debit and credit cards to pay for things, there are still some people who prefer using cash. However, when it comes to paying moving companies, you should avoid using cash at all costs. The only acceptable reason for using cash in this situation is to tip movers after they have completed the job successfully and impressively. Paying for the move with cash only, however, makes it so that there is no record of a paid transaction — if the movers are scamming you, they could disappear with your cash or worse, your belongings, pretending that you never even paid for their services. The best way to avoid these situations is to make sure that everything is traceable and that receipts or transactions are attached to the moving company’s name.


Tip #6: Avoid Movers Altogether and Instead Use Reliable Moving Solutions

The best way to protect yourself from a moving scam is to avoid movers altogether. Today, there are so many reliable moving solutions available that don’t involve working with potentially-risky movers. Take the door-to-door moving solutions at Doorage, for example. Doorage makes it easy to safely and securely move items from your old home to your new home. Offering guaranteed pricing, trucks dedicated to your move, and on-time pickup and delivery, Doorage creates a safe, streamlined, and stress-free moving experience.

When it comes to avoiding moving scams, the best rule of thumb is simple: trust your gut. If something doesn’t feel right, back away and look for better moving solutions.

Make Your Moves Easier With Door to Door Moving Solutions

If you are planning and preparing for a move, check out the moving solutions offered by Doorage. Whether you are moving across the city or across the country, Doorage can provide you with friendly, reliable, and affordable moving solutions.

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Hassle-free, convenient affordable…

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Great service, I’m spreading the word…

Set up pick up for my college student. Arrived on time, helped with odd items and hauled away in 30 minutes. Friendly, helpful and fair. Saved me time, money and the inconvenience of buying boxes, finding storage, and hauling it to the location from dorm room.

In August, I’ll set up delivery to dorm room without me picking up a thing. Great service, I’m spreading the word.

Lisa Toon
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They were fast, considerate, careful…

I moved my Mom in with me and my family. She didn’t want to get rid of anything but we don’t have room for her stuff at my house so we looked into storage spaces and found Doorage.

First they came out with bins and clothing boxes. We spent the next couple of days filling the bins [and] boxes.

Doorage returned on a Sunday, the only day I was available. They took the boxes and bins, and shrink wrapped all the furniture, put protective packaging around the more important furniture, and hauled it all away.

They were fast, considerate, careful, polite, respectful and friendly. They joked around with my Mom yet were still very professional.

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Mike G.
5-Star Yelp Review

Crazy cheap compared to the competition…

Easily One of the Best Moving Experiences I’ve Ever Had

I contacted Doorage to help me store my things temporarily while I was away for the summer. From pickup to final drop-off, everything was a breeze. Their eco bins save you the trouble of worrying about buying boxes and they break down (to save you money!) or wrap up any big items you might have.

I thought the website portal was very useful too. It’s an easy way to schedule pick-ups and deliveries and remember all the stuff you tossed into storage. Anytime I had a question or an issue I received a prompt response and solution to the problem! Nothing ever felt like a hassle.

Doorage is a great company to work with. I never felt like I was getting ripped off, and in fact many times the movers helped save me money. Mike and Dean are legit and made sure everything was handled smoothly and professionally! By the way, the ultimate costs ended up being crazy cheap compared to the competition. Really can’t recommend Doorage enough.

Jassiem M.
5-Star Yelp Review

It was so quick and easy…

Doorage is a great company with great employees. They gave me a window of 7-1 and came shortly after 7 and left before 9. It was so quick and easy. They provided all the materials and took care of all the large items I had selected and even some that I forgot to add to my move. Sam was very great in helping with my billing. I am happy I selected them as the service has been fantastic.

Matthew R.
5-Star Yelp Review

Very professional and trustworthy…

We moved from a rental apartment to a new condo but had a gap of time before we could move into our new home.  Doorage was the perfect solution to our problem!  They dropped off bins and wardrobe boxes as scheduled.  Then, of course we underestimated how much stuff we had and they kindly dropped off more bins.  No problem!

Then they picked up all our stuff when we scheduled them, stored it and returned it on the day we moved in.  They were on-time, efficient, and worked well with both buildings to make it a smooth transition.  We didn’t have to hire movers (twice!) and find a storage unit for a short period of time.  It’s a brilliant solution for “gap coverage.”

Plus, Doorage was great to work with!  Very professional and trustworthy.  And Dean was awesome!  Efficient, friendly, and strong 🙂

Doorage definitely made a very stressful time much less stressful.  I would highly recommend Doorage to solve your storage problems!

Susan W.
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I would recommend them to anyone…

Mike and Jon O. are the GREATEST!! They were so friendly and helpful. Everything was packed up so quickly, neatly and efficiently. I would recommend them to anyone. It was SOO easy (for me). Thanks guys!!

Thea H.
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It saved us so much time and energy…

I recently moved in with my girlfriend and we had a bunch of extra furniture and misc. stuff that we no longer had space for.  I saw an ad on Facebook for Doorage and gave them a call.  Basically you schedule a pickup date, then they come and wrap and pack all your stuff for you, put it on their bright pink trucks, and bring it to their warehouse to store until you are ready to get it delivered back.  It saved us so much time and energy not having to pick and move the stuff to a storage facility ourselves.  We had some extremely fragile stuff including an expensive glass table and I was thoroughly impressed with their team and how they packed and moved everything with such great care!  It was snowy and wet that day and the crew made sure to wear booties and put big drop clothes down to protect all of our carpet and hardwood without us even asking!  The best thing is that they only charge you for the exact square footage of your items, which after doing some research turned out to be so much cheaper that renting a big storage unit and not utilizing all the space.  And the last storage unit I rented my dresser got water damaged and it was such a pain and hassle to get reimbursed.  I’ve already told all my friends and family about Doorage and would recommend them to anyone.  Also they donate some of their profits to breast cancer research and community programs which is awesome!

Bob O.
5-Star Yelp Review

I can’t believe how easy Doorage made this process…

Amazing Customer service! We needed to have a gigantic granite dining table and 6 matching chairs delivered and stored for a few months. I contacted Doorage initially for just a quote and called them on a Saturday to schedule the big move. I was worried because we had to have this extremely heavy table moved within a few days but Doorage was able to schedule us for the following Monday!

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Yurie Kim
5-Star Facebook Review